Shipping Policy & Support

• Processing Time: Orders are usually processed within 24–48 business hours, excluding Sundays and national holidays.
• Dispatch & Delivery: After processing, items are dispatched and generally delivered within 3–7 working days depending on location.
• Shipping Partners: We use trusted couriers — DTDC, India Post, Trackon, Ekart, Delhivery and Shree Maruti.
• Remote Area Delays: Deliveries to rural, hilly or remote areas may take an additional 2–3 days.
• Shipping Charges: Calculated at checkout based on pincode and weight. Free shipping may apply on selected products or above ₹999.
• Tracking: Tracking links are sent via WhatsApp/SMS/Email within 24 hours of dispatch. If not received, please contact support.

• Every item is carefully inspected and securely packed using bubble wrap, cartons and eco-friendly materials.
• Fragile items (deities, frames, glass items) are packed with extra care. If anything arrives damaged, please refer to our Replacement Policy.

• If a delivery attempt fails due to an incorrect address or customer unavailability, re-shipping charges may apply.
• If the package is returned to us, a refund (excluding shipping) will be processed after deduction of return charges.

Need help with a shipment? Reach our seva team at support@shriradhagovindstore.com or call +91 7500533505 (Mon–Sat, 10 AM – 7 PM IST).